Swanson Health Products

Swansons has a REALLY WEIRD WAY of processing orders. Meaning they don't even put a hold on the money for 24-48 hours THEN they charge shipping SEPARATELY 2-3 days later when they finally ship the order.

Oh and good luck getting the order refunded after they've overdrafted your account by charging at weird times, they'll 100% blame the banks and you'll be lucky you get anything back at all.

Still waiting on what I thought would be a FULL refund but customer service says is only ten bucks (not my whole purchase) and swears they've already issued despite it not being in my bank. 100% sure they're crooks and I'll be telling everyone I know not to trust them.

DO NOT BUY FROM THIS COMPANY! I received an email saying 'thank you for your order' confirmation for almost $65.

worth of items. I had not ordered anything. The order was placed by someone in Georgia, and was to be sent to someone with my name in Texas. I live in New Hampshire.

The customer's name and address were clearly stated on the order and it was not me. Someone there was too stupid or lazy to make sure the order went to the correct account, and just picked the first person in their files with my name (evidently). This was the beginning of a nightmare. I immediately called them trying to correct the situation promptly.

I got nowhere on the phone, with the foreign person telling me they would 'talk to the supervisor' and get back to me. They never did. Instead they sent another email saying "MY" order had been cancelled! (It wasn't my order, you idiots!) They also said my account was "flagged" and I should change my email address and my password.

Are you kidding??? UM, NO! They actually tried to punish me for their stupidity. (I have lived at my address in NH for over 25 years, and had my email address for almost 20.

The person who actually ordered has the same name, but lives in TEXAS. I have never lived in TX). In addition. the person who actually ordered this merchandise has still not been informed that their order was cancelled because they emailed me instead of to the email address of the 'orderer'!

All this has just happened this week. In addition to trying to resolve this by phone and getting nowhere, I emailed them multiple times, also to no avail. I found the email address of their LEGAL DEPT. and I have just emailed not only customer care but also the legal dept.

and demanded that they completely DELETE MY ACCOUNT, AND ALL MY INFORMATION from their site. If I don't receive confirmation of this, we will have our attorney contact them. I WILL NEVER ORDER FROM THEM AGAIN, and want everything deleted from their site, and to be taken off their mailing list.

STRONGLY ADVISE that you buy elsewhere. I have now found very good deals on what I need on Amazon, and it's not Swanson brand.

I get called Constant text from you where I can order what I need online with a coupon code. I search your number to order.

That doesnt work why. Because I get someone that says there are no saving codes at this time. Your texts offering purchase codes are nothing but a scam. If someone doesnt call me back in the next hour.

I will report you to the better business bureau. And I will never order from you again. You dont even have a customer service ordering number. If I call it Im told I have to go through a 3 rd customer service site.

And then they tell me to pay a dollar to get ahold of you.

I have talked to my friends & the same thing happens. This is total SCAM

Totally an accident. I do not, nor have ever had any complaint against your company, your products, or any products made available through your company !

I have often been extremely impressed by products obtained through your company and do not anticipate any changes in the future. I truly appreciate your making so many products available to us at reasonable prices.

I dont anticipate needing to change my feelings there either.

I appreciate being able to order through the catalog rather than on-line even though a friend prefers doing it on line and says she gets much better prices on many items. Oh well.

I thank you for being such a good, reliable company who stands behind their products regardless of what company is being represented.